Automatic Transcription Tools: Trustworthy Enough to Completely Replace Human?

  • AUTHOR Jennie Tran
  • PUBLISHED ON: 3월 9, 2023
  • PUBLISHED IN: Translation

Automatic transcription tools have become increasingly popular and widely used to respond to the growing need for a faster, more cost-effective, and more accessible transcription process. However, there is an ongoing debate on whether these tools are trustworthy enough to replace human transcriptionists completely. While these tools offer many benefits, such as speed and efficiency, they also have restraints regarding accuracy and contextual understanding. In this article, we will explore the benefits and limitations of automatic transcription tools and discuss whether automated transcription tools are reliable and competent to substitute human transcriptionists comprehensively.



Transcription is the process of converting spoken language into written text involves listening to an audio or video recording and accurately writing down the words spoken in the video, allowing audiences to access and share information in various forms. It is usually performed by human transcriptionists and translators who are proficient in both the source and target languages, as well as knowledgeable about the subject matter of the recording.

Automatic Transcription Tool

Automatic transcription tool uses artificial intelligence and machine learning algorithms to transcribe audio or video recordings into text format automatically.

The Benefits of Automatic Transcription Tools

Speed and Efficiency

One of the most significant benefits of automatic transcription tools is that they can save time and increase productivity. Automatic transcription tools use sophisticated algorithms to analyze and transcribe audio or video content in real time, allowing them to quickly transcribe large volumes of content. Moreover, they can also work around the clock, which means they can produce transcriptions even when human transcriptionists are not available. That can be a significant time-saver for businesses, journalists, and other professionals who need to quickly transcribe large volumes of content.


Hiring human transcriptionists can be expensive, especially for large volumes of audio or video content. Automatic transcription tools are generally more cost-effective, making them a popular choice for businesses and individuals on a tight budget.


Automatic transcription tools can transcribe video content in multiple languages and formats, making them accessible to a wider audience, especially those with hearing impairments.


Automatic transcription tools can be customized to fit specific needs, such as specialized vocabulary or technical jargon outside those programming. That can be especially useful for businesses or individuals in highly specialized fields.

The Limitations of Automatic Translation Tools

Accuracy Concerns

Although automatic transcription tools have improved remarkably, they are still prone to errors, especially when dealing with complex language or accents. Background noise, overlapping speech, and poor audio quality can also affect the accuracy of automatic transcriptions.

While some automatic transcription software claim to be up to 95% accurate, this level of accuracy is not always achievable, especially in challenging situations. Therefore, reviewing and editing transcriptions generated by automatic tools is essential to ensure their accuracy before sharing them with others.

Contextual Understanding

While automatic transcription tools can transcribe what was said, they cannot capture all nuances, tones, and inflections that convey meaning and intent.

Besides, some contents, like legal or medical transcripts, may require specialized knowledge and attention to detail that automatic transcription tools may not be able to provide. Human transcriptionists can ensure accuracy in these cases.

Speaker Identification

Automatic transcription tools can struggle with accurately identifying speakers, especially in group settings where multiple people are talking simultaneously. Humans are better at recognizing individual voices.

Privacy Concerns

Automatic transcription tools may raise security concerns, especially when dealing with sensitive or confidential information. Transcribing such information using automatic tools may pose a risk of data breaches or cyber-attacks, which can compromise the confidentiality of the information. In these cases, human transcriptionists can be trained to handle it better because they ensure that it is not shared or compromised.

Formatting and Style Changing

Certain formatting and style guidelines may need to be followed depending on the transcription requirements. While automatic transcription tools can generate a basic transcript, humans can guarantee the final document is formatted and styled correctly.


Automatic transcription software can be fast, cost-effective, and accessible but may not always produce accurate or complete transcriptions. Thus, they are not yet reliable enough to completely replace human transcriptionists in all situations. Especially in some cases where accuracy is of utmost importance or where the content is highly specialized or nuanced, human transcriptionists are likely to provide more accurate and reliable transcriptions.

As a leading transcription agency, Mobico offers transcription services for diverse content types, including interviews, podcasts, webinars, and lectures. Our experienced transcriptionists consider your instructions and requirements to ensure we deliver high-quality results that meet your needs. Contact us today for further information!